Application Support Consultant
Company: VirtualVocations
Location: Mesquite
Posted on: March 22, 2025
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Job Description:
A company is looking for an Associate Application Support
Consultant - Dutch Speaker.
Key Responsibilities
Progress support issues through to resolution, collaborating with
colleagues and R&D as needed
Investigate and document application defects, while identifying
potential escalation risks
Train and mentor less experienced team members on product knowledge
and processes
Required Qualifications
Fluency in English and Dutch (verbal and written)
Common knowledge of Microsoft technologies and IT
infrastructure
Exceptional customer-facing skills and understanding of customer
service concepts
Previous experience in a customer service environment is
advantageous
Knowledge of ITIL and/or ServiceNow is a plus
Keywords: VirtualVocations, Mesquite , Application Support Consultant, Professions , Mesquite, Texas
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