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Concierge Scheduling Agent

Company: VirtualVocations
Location: Mesquite
Posted on: March 27, 2025

Job Description:

A company is looking for a Concierge Scheduling Agent to assist with patient scheduling for high-end radiology procedures.
Key Responsibilities

Manage the member scheduling process, including collecting patient demographics and coordinating with providers
Ensure a high-quality customer experience throughout the scheduling process
Assist in patient case management and foster positive client and provider relations as needed

Required Qualifications

2+ years in a customer service role within the healthcare or medical industries
Strong relationship-building skills with effective communication
Experience in a deadline-driven environment with strong organizational skills
Ability to maintain confidentiality and handle sensitive information
Innovative mindset with the ability to propose solutions

Keywords: VirtualVocations, Mesquite , Concierge Scheduling Agent, Hospitality & Tourism , Mesquite, Texas

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